Privacy Policy
Last Updated: January 9, 2025
LZ Technology LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.lztechnology.io or use our services.
1. Information We Collect
Personal Information You Provide:
- Name
- Email address
- Phone number
- Company name
- Message content when you contact us
Automatically Collected Information:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send project updates and appointment reminders
- Communicate about our services
- Improve our website and services
- Comply with legal obligations
3. SMS/Text Message Communications
If you provide your phone number and consent to receive text messages, you agree to receive SMS communications from LZ Technology LLC. Here is what you need to know:
Types of Messages:
- Appointment confirmations and reminders
- Project status updates
- Responses to your inquiries
- Customer support communications
Message Frequency:
Message frequency varies based on your project needs and interactions with us. You will only receive messages related to your inquiry or active project.
Costs:
Message and data rates may apply depending on your mobile carrier and plan. LZ Technology LLC does not charge for SMS messages, but standard carrier rates apply.
Opting Out:
You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us.
Getting Help:
If you need assistance, reply HELP to any message or contact us at [email protected].
Consent:
By checking the SMS consent checkbox on our contact form, you expressly agree to receive text messages from LZ Technology LLC at the phone number you provided. Your consent is not a condition of purchasing any goods or services.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., email services, SMS providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and consent records are retained for a minimum of 5 years for compliance purposes.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS communications
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, and the right to request deletion of your personal information.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Address: 2100 Parklake Dr NE, Ste F4, Atlanta, GA 30345
